Foreign Auto Shop

Running Head Foreign Auto Shop Final Case Paper jose terrs Submitted To Dr. torres October 21ST, 2012 GEBB515 ORGANIZATIONAL LEADERSHIP top Many companies around the world have different styles of counselling. Some companies have laid back charabancs others have drill sergeant managers both types of managers argon alike and disliked. Management plays a very important role in any job field. The overall watch and leadership shown by the focus is what I think, constructs a business to a successful business.Every business needs a foundation. Once the foundation is settled, its dependable a step by step commitment with the owner and its leadership trend team. In this case analysis, Alan shows a melt down characteristic of a manger. But when things conk out serious, he has a strong willed go getter manger characteristic. The owner of the foreign auto shop has a much laid back personality informed to us by the case. Alan has a very well indirect requested leadership phase that umteen employees look for in a boss.Usual leadership situations in the auto repair shop brood of making sure every employee is doing the right job the right way, only with appear world to on top of them while they perform their work talent. The owner is besides head supervisor of the overall shop. He has 7 employees working(a) for his shop in which two of them (Gil & Hans) are the easiest to supervise due to the fact that they are more experienced in all subjects of the mechanical work field. Along with his other two employees (Bart & Herbie) which are dedicated in to their specific part of the mechanical workforce.Bart works more on motorcycles, whereas Herbie is a whiz at trouble shooting engine problems. Three other employees require closer supervision by Alan because they are slight skilled oriented. By going back to the abstract you will see how a foundation is needed to create a wonderful and successful business. Well Alan has his overall view of what he is dedic ated to, and has built a wonderful and creative team that are focused on making sure the client is always happy. Alans typical leadership style is considerately appropriate for his leadership situation.Alan is described to be a less on point supervisor amongst his employees. He knows that they are doing their job. He always makes himself available to on the floor to his employees if they are in need of any tending or have specific questions. His fairness and openness have earned him the continuing respect and trust if his employees. Sometimes always organism a mellow laid back kind of manager is not always a good thing also because many employees can take that and use it against the management.For example, perceive the manager being easy going and not too put forward can sometimes escalate to the actual employee not accomplishing his work end and just taking it easy. In this case, Alan shows his double side. Things are not always greener on the other side of the fence. There is truely something very fire regarding the cause and effect of running a laissez-faire organization, particularly corporations. Ultimately, when it comes to laid back management, it is not really a matter of whether to be lenient or not.Oftentimes, it is a matter of when to be indulgent, because there are certain circumstances that will cause either an advancement or failure. Laid back management is actually a good strategy. Needless to say, workers have to be entitled with certain rights and privileges. Lenient management is often the core of empowering the laborers. More often than not, empowering laborers be to boost the overall prosperity of the corporation. Oftentimes this may come into explicit forms of idealistic gestures, such as enabling the worker to make any constructive suggestions regarding the company policies.Some companies find this method too lenient to a point of negligence, but there are those that abide by its format. An example of a general tactic of promoting lenient management is the establishment of friendly relations with employees, although such a gesture could be taken as an extreme idealism for many traditional types of corporations. In certain ways, friendly relationship between the laborer and overseer would result to easy productivity because both parties could defer to one some other and even work together to overcome certain challenges.A friendly relationship is often deemed good like- brainiaced academic school of thought for the simple savvy that respect for fellow human beings, especially in terms of their dignity, is a non-negotiable aspect of civil law. Alans leadership style during the flood was put out to be his Dr. Jekyll & Mr. Hyde side. When he noticed that the storm was advancing rapidly towards the valley where his shop is located, Alan to be on the safe side went out to frame up the windows of the clients cars that were in the parking lot waiting to be worked on.Then he noticed that the creek was already ri sing high and ran back to the shop but got soaked by the rain. His employees laughed at him for not having enough sense to come in out of the rain. After 15minutes of hard rain, he realized it wasnt just a rainstorm, but an actual flood. He ran into the shop and announced in a loud voice that the creek was flooding and instructed all his employees to do certain jobs but nobody seemed to be moving.An employee walked over to Alan and told him, does he really think its gonna flood because its rained like this before and it doesnt even tense up more than an inch. Alan looks at the employee in the eyes and interrupted his employee by saying in an assertive manner, Listen, ad listen good You and the rest of the crew are going to do what I say, and youre going to do it now We can talk later about whether it was a good idea. By advance out and managing in this manner, Alan shows himself to no longer be a mellow laid back manager but be an assertive and drill sergeant manager.Another ver y concrete situation from which laid back management will truly not go as planned is when the corporate heads issue an imperative massive quota on such a short deadline. For instance, bombarding laborers with tasks in streamline payroll processing. If the management allows the workers to have a say according to their preference, nobody would be willing to work with such a given condition. The grea stress error of imposing laissez-faire supervision is when it comes to the point that the laborers would feel entitled to defy a corporate order.There is a fine line between liberty and anarchy, and the latter could sometimes result from high expectations that are stifled by necessity. His effective behaviors were use as being an easy going manager when things are not a risk or are being done incorrectly and a serious go getter when he sees that his business is in danger or an employee is performing incorrectly. After the flood subsided his way of management was very well performed by sh owing each of his employees that he is highly appreciative of each contribution each employee performed while the flood was in effect.Assertiveness is a key component to being an effective manager, and is particularly important when dealing with difficult employees who thrive on testing your boundaries. Why do employees behave badly to begin with? Because the manager who is in authority is allowing them to behave that way, laid back managers Some techniques that can be used to father a more assertive and, therefore, more effective manager Set and communicate clear boundaries and expectations. Managers who fail to clearly define and consistently enforce boundaries are just asking for trouble from their employees. Your employees are not mind readers, Shepard emphasized. You have got to clearly, clearly, clearly define what you expect and what you will not tolerate. The good news, he pointed out, is that the firmer you are and the more people realize you dont budge, the less they w ill test the boundaries. Hold everyone accountable, even when you dont want to. You have an obligation to your company to do the right thing they are paying you to make the tough decisions, stated Shepard. You also owe it to your good employees not to let problem employees get away with things they shouldnt. Although this can be particularly hard when youre dealing with someone you like or with whom you empathize, said Shepard, you are a manager, not Dr. Phil. Dont get involved in personal lives. Dont stomp on your employees rights or be disrespectful. You dont have to be a jerk to be assertive, he noted. A dysfunctional, authoritarian manager will be able to get employees to comply, but not to commit. You want people to commit, because thats how you get your employees to give more than you ask for. Choose your battles carefully. A smart manager knows that its better to lose the battle, sometimes, in order to win the war, Shepard observed. Choosing not to fight a battle you know you cant win is a sign of wisdom, not weakness. Being assertive will earn you respect, but only few know how and when to become assertive. High level decision makers and managers are generally very assertive. However, if they use their positions of power and authority in order to belittle, intimidate, and control those beneath them, it will cause a lot of trouble and loss of respect over the long term.Employees will begin to resent such executives and managers. Their productivity will eventually begin to fall, and if the dogmatic behavior of the executives and managers continues, it will not be long before the organization begins experiencing a high employee turnover. To avoid this problem, it is important to understand the difference between being assertive and being an autocrat. While some managers avoid dictatorial behavior in favor of being dormant, this too is just as bad.The problem with passive managers is that employees often do not know what is expected of them, and they will often take the manager for granted. Employees may violate company policy while working in their department, and they will do this largely because they feel the passive manager will let them get away with it. A manager or executive who is assertive is an individual who maintains a balance between these two extremes. If you are passive or dictatorial, your behavior will have a negative preserve on your career sooner or later.A manager who is assertive is an individual who can lead their employees, and they can do it without having to use a firm hand, or raise their voice. Some managers do not understand the difference between assertiveness and aggression, so they choose to be passive. But there is a unfavourable difference between the two. An aggressive manager tends to be an individual who is quick to anger. They will usually bang their fists on the desk when an employee does something wrong, and they have no problem upbringing their voice or yelling at their subordinates.The aggressive manager will generally treat his employees like children. The problem with this form of behavior is that employees are not children, they are adults, and when you treat adults like children, they tend to harbor a great deal of resentment. The aggressive manager is also quick to criticize the work of his employees. If he sees something wrong with the work of his subordinate, he will be quick to point out all the negative aspects of it, as opposed to the positive aspects. In contrast, a passive manager is someone who is easy to walk over.Because he does not take things seriously, the employees will not take things seriously, and they will often do what they want despite the companys rules and regulations. The primary reason for this is because the passive manager does not bother to enforce the rules. A passive manager will typically avoid doing anything with his employees that talent cause conflict, as they do not want to disrupt the workings of their department. The iron ic thing about this view is that those who try to avoid conflict the some are the individuals who are most likely to run into it.While the assertive manager is not aggressive, they make everyone understand that their rules must be followed. In conclusion, changing Alans way of managing and supervising shouldnt be changed because of the way he makes himself available to his employees and thanking each employee for their contributions when the flood happened. Hi manner of managing is what makes his business what it is today. Having his clients respect and trust his provided services.References * Yukl, G. (2008). lead in organnizations. (7th ed. , pp. 259-257). Upper saddle River, New Jersey Pearson. * Exforsys Inc. (2009, January 29). Traits of an assertive manager. Retrieved from http//www. exforsys. com/career-center/assertive/traits-of-an-assertive-manager. html * Alexander Hamilton Institute. (2012, April 23). Keep employees in check through assertive management techniques. Retr ieved from http//www. businessmanagementdaily. com/19465/keep-employees-in-check-through-assertive-management-techniques * HR system The pros and cons of laid back manpower management. (2012, October 9). Retrieved from http//hrxpayroll. com/blog/hr-system-the-pros-and-cons-of-laid-back-manpower-management/ * Shannon, E. (2004, December 12). The six different types of managers and